Key Components for Intensive Outpatient Program Retention
Here are some practical strategies to build programs that address these challenges and ultimately achieve real, lasting improvement and patient success.
Medication Adherence Isn’t a Checkbox. It’s a behavior. Let’s Treat It That Way.
Patients live in the real world, where jobs are lost, stress piles up, caregiving duties overwhelm, and side effects make a condition feel worse than the cure. These complexities require more than outreach. They require understanding.
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RCM Outsourcing: Balancing Human Expertise & Smart Technology
Greenway Health blends smart technology with human expertise to elevate revenue cycle.
How to Scale Patient Empathy in an Overburdened Healthcare System
Moving forward, healthcare providers should expect that personalization is a prerequisite for outstanding patient care. Like in other sectors, it will be a critical component that separates market leaders from those left behind.
Scaling Healthcare Starts at Home: The Case for Self-Treatment
By empowering patients to take part in their own care, we can expand capacity, improve outcomes, and make the system more sustainable.
Why AI Is Falling Short on Patient Engagement at Hospitals
New research shows that while health systems are pouring money into AI tools, most are still struggling to use the technology to meaningfully engage patients. Moving beyond generic outreach to “N-of-1 personalization” could be key to closing engagement gaps and improving patient outcomes at scale, said Amy Bucher, chief behavioral officer at Lirio.
If People Can Use TikTok, Why Can’t They Use Healthcare?
Healthcare’s next frontier isn’t policy reform or payment reform. It’s experience reform — reimagining every touchpoint between members, providers, and plans through the lens of design and empathy.
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MedCity News Pivot Podcast: How Emergency Departments Are Using Real-Time Data to Improve Outcomes
How can AI benefit and improve patient outcome in the emergency department? Watch the latest episode to find out.
Four Generations, One Conversation: Bridging the Mental Health Messaging Gap
It's a truth that many healthcare communicators overlook: the mental health crisis spans generations, yet the way people engage with mental health content is deeply shaped by age, experience and culture.
Bridging Healthcare’s Data Gaps as Care Expands Beyond Traditional Settings
Outpatient facilities and microhospitals improve care access, but as patients receive care across more places, data becomes more fragmented, requiring an adapted approach to non-interventional research
Boosting Patient/Member Engagement For Value-based Performance: Why Leaning Into Technology Matters More Than Ever
As healthcare embraces value-based care, data-driven, targeted patient outreach helps close gaps in care that impact performance.
How Sutter Health Uses AI Agents to Handle Patients’ Scheduling, Refills & Billing Questions
Sutter Health is rolling out Hyro’s AI agents, which give patients 24/7 support for things like scheduling, prescription refills and billing questions. These agents aim to make routine healthcare interactions faster and easier, while also freeing up staff to handle more complex cases and providing data insights to improve the overall patient experience.
The Power of One: Redefining Healthcare with an AI-Driven Unified Platform
In a landscape where complexity has long been the norm, the power of one lies not just in unification, but in intelligence and automation.
Putting SDOH Data to Work for Systems and Patients
For healthcare leaders, actionable SDOH insights are key to advancing equity and improving patient outcomes. By investing in comprehensive engagement strategies and leveraging technology, the healthcare industry can build trust, address barriers to care, and ensure that no patient falls through the cracks.
Why Cybersecurity Is Now Central to the Patient Experience
Cybersecurity is no longer a function managed in the IT department’s back office. It’s a front-line brand issue, with real implications for patient satisfaction and loyalty. That means providers need to rethink how they talk about security. It’s no longer enough to be secure; you must communicate security clearly.
Could Small Cash Prizes Motivate People to Be Healthier? Investors Say Yes
Digital health engagement app Wellth raised $36 million in Series C funding to expand its “daily care motivation platform,” which uses small financial incentives and dopamine-driven nudges to keep patients engaged in healthy behaviors.
Bridging the Gap: AI Agents Address Healthcare’s Supply and Demand Challenges
By unlocking the benefits of AI in healthcare, the industry can stabilize the unbalanced supply and demand caused by limited resources and aging global populations.
It Is Time For The Life Sciences Industry To Rethink Its Relationship with HIPAA
As manufacturers play an active role in the patients’ healthcare journey, the boundaries between manufacturers and healthcare providers/payers are becoming increasingly blurry.